Please check the following:
- that you use an address you still have access to
- that our email didn’t end up in the spam folder or another folder like Gmail’s “Promotional”
- that your Inbox isn’t full – if it is please delete some old emails to make room for new
If the problem persists try changing to a different email address of yours.
We’ve experienced that Hotmail specifically have bigger issues letting emails through. We encourage you to change to another email address of yours.